What is GO CHAIR?
It is a portable chair with a unique patented design for rapid set up and push-button stowing.
Last updated: October 17, 2018 10:04
Who created it?
John Stump and Sam Chesluk
Last updated: October 17, 2018 10:04
What colors do you offer?
Navy, Royal Blue, Green, Red, Black, Silver and Tan with Black Mesh.
Last updated: October 17, 2018 10:04
How much does it weigh?
GO CHAIR weighs 2 lbs, 7 ounces.
Last updated: October 17, 2018 10:05
How do I set it up?
GO CHAIR sets up in seconds. Undo the strap and extend the telescoping legs.
Last updated: October 17, 2018 10:06
What is the care and cleaning of it?
GO CHAIR fabric is easy to wipe clean. The canopy can also be removed and is machine washable.
Last updated: October 17, 2018 10:06
Where can I use it?
Practically anywhere where you need a seat - both indoors and outdoors.
Last updated: October 17, 2018 10:07
How durable and secure is it?
GO CHAIR has been tested and rated to hold up to 300 lbs.
Last updated: October 17, 2018 10:07
Is there a warranty?
We offer a 90-day warranty.
Last updated: October 17, 2018 10:07
Do you ship worldwide?
Currently, we are only able to ship to the U.S, Canada, Mexico, European Union, Australia, Singapore and Japan.
Last updated: October 17, 2018 10:07
What is your return / exchange policy?
If you received your product and you aren’t satisfied, you may exchange it for a new one within 90 days, less shipping & handling fees.
Last updated: October 17, 2018 10:08
Why do I have to wait longer than usual?
This is not just pre-orders: You’re helping to build the device, and we need to know how many to make before we can start production. This is the first of its kind, and you’ll be glad you waited. We will send you updates while we work to produce the first batch.
Last updated: October 17, 2018 10:08
I pledged more than once! Where is my other survey?
You can toggle between your pledges from your confirmation page: look for a yellow bar that says “You have multiple surveys for this project,” and click it. You should be able to see all your orders and review them from that drop-down.
Last updated: October 19, 2018 13:46
Current Estimated Shipping Date: December 2019
Last Updated At: 10/16/18What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.